1. General

Brinkhall Sparkling Oy, Business ID 2726453-2, Vaskiontie 418, 24800 HALIKKO, Finland. www.bsp.fi sells products to companies and private individuals.

Orders from Brinkhall Sparkling Oy can only be made by individuals of legal age. The person
ordering and receiving the products must be legal age. Pick-up could be made by another
legal age individual with the permission of the orderer.

These delivery terms apply to ordering products from our online store and to similar
deliveries. The delivery terms are valid until further notice. We may unilaterally change the
delivery terms from time to time, so please always familiarize yourself with our delivery terms
in advance when you order products from our online store.

Brinkhall Sparkling Oy adheres to all general rules, recommendations, and legislation related
to consumer trade, advertising, and marketing in all its operations.

Products can be picked up from the Brinkhall Sparkling Oy store. No deliveries within
Finland. Only pick-up from the store. Deliveries to Europe are being investigated, but for
now, no deliveries to Europe. No deliveries to the rest of the world.

By accepting Brinkhall Sparkling Oy's order and delivery terms, the customer accepts that
Brinkhall Sparkling Oy can send emails or text messages to the customer about matters
related to the order.

2. Products and Product Prices

The characteristics, prices, and availability of the products in the online store are presented
with each product. All prices in the online store are stated in Euros (€).

We reserve the right to change prices and delivery costs, so please check the prices of the
products from the shopping cart before you accept the order.

The prices of the products always include the VAT of the country of delivery, which appears
in the shopping cart and order confirmation.

3. Ordering and Agreement

You can order products from our online store only through the online store's shopping cart
and its payment methods. Products from the online store are ordered by adding them to the
shopping cart and confirming the order and paying for the contents of the shopping cart in
the payment service.

When ordering from the online store, you are expected to have read and committed to our
delivery terms in force at the time, and you assure that you are of legal age and therefore
legally entitled to buy alcohol in your location.

You understand that the order you have accepted and we have confirmed is, except as
stated later regarding the right of withdrawal, binding and creates an agreement between us
according to these delivery terms.

4. Payment and Payment Methods
Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment
Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement.
Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the
website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7

We currently accept all major debit and credit cards. If you have any questions about
payment, please contact our customer service directly by email at myynti@bsp.fi.

5. Order, Payment, and Delivery Confirmation

Once you have confirmed and paid for your order in our online store's payment service, you
will receive an order confirmation by email. The order confirmation confirms that we have
received your order and what is its estimated delivery time.

You will also receive an automatic payment confirmation email from our payment
intermediary service (Paytrail Oyj) and a delivery confirmation by email once your order is
ready for pickup from our store.

Please check the contents of the order confirmation. If there is a problem with the order
confirmation, you should immediately contact our customer service by email at

6. Delivery Methods and Delivery Charges:

Brinkhall Sparkling Oy does not deliver products to Finland. Products can be picked up from
the store at Vaskiontie 418, 24800 HALIKKO. Deliveries to Europe are being investigated, but for the time being, there are no deliveries to Europe. No deliveries to other parts of the

Delivery charges (we reserve the right to changes):

In force until further notice. The threshold for free collection may vary by country, time and

If the customer does not pick up the arrived shipment from the specified pick-up point within
the pick-up period, the package will be returned to the sender. Handling fees will be charged
from the customer for unredeemed orders.

7. Delivery Time

Brinkhall Sparkling, and its delivery partners are not responsible for delays due to reasons
beyond their control, delays caused by force majeure, or indirect harm caused by delays.
The seller is not obligated to pay compensation, reimburse expenses, or lower the product
price due to a possible extension of the delivery time.

The product is usually available for pick-up the next business day after the order.

8. Shipment Inspection, Error and Problem Situations

Please check the delivery as soon as you receive it. If the product is faulty, report it as soon
as possible and at the latest within 14 days to our online store customer service
(myynti@bsp.fi), so we can agree on how to correct the error.

In consumer trade, we comply with the mandatory provisions of the Consumer Protection Act
on errors.

9. Exchange and Return Conditions

Alcoholic products or other foods purchased from the online store are not returnable.
However, it is possible to cancel the order until the order has been processed and
transferred for collection. Contact our customer service immediately (myynti@bsp.fi) to
cancel the order.

In the case of delivered consumer goods (such as accessories sold in the online store), the
customer has the right to exchange or return products according to their home country's
consumer protection law in the EU region. The return policy only applies to unused products
in the original packaging that are fit for sale. The return policy does not apply to gift cards.

If you wish to exchange or return consumer goods, a return notification must be made to our
online store customer service by email (myynti@bsp.fi) within 14 days of receiving the
product. Include your order number and the reasons for the return in the email.

Please note that for products that have been delivered at all, the online store will not refund
your standard shipping costs, even if you return part or all of the order.

Leaving the shipment unclaimed is not a sufficient way to notify of a return, nor is returning
without a separate cancellation notification to customer service. For processing returned
shipments, we reserve the right to charge a handling fee from the customer as per the actual

Once you have notified us via email of the return of the delivered product order and we have
processed your matter, you will receive instructions from us.

Refunds are paid within 30 days of the arrival of the return shipment. The refund will be paid
either directly to your account or through a payment intermediary (Paypal) to the credit card
used for ordering.

10. Disputes

You have the right to refer disputes and disagreements arising from these general delivery
terms to the authority responsible for consumer protection matters.

11. Personal Information

The online store processes all customer information in complete confidence. You can read
more detailed information about the collection and processing of personal data from our
privacy statement.